Terms of Service
Your agreement with DermaNutriCare for accessing and using our professional dermatology and nutrition services.
Last Updated: December 2024 | Version 2.1
1. Acceptance of Terms
By accessing and using the DermaNutriCare website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at dermanutricare.com and all related services provided by DermaNutriCare Ltd.
If you do not agree to these terms, please do not use our Service. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting to the website. Your continued use of the Service following any changes constitutes acceptance of those changes.
These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to individuals seeking dermatological consultation, nutrition counseling, or wellness services.
2. Service Description
DermaNutriCare provides professional dermatology and nutrition services through our website and consultation platform. Our Services include:
- •Online dermatological consultations and assessments
- •Personalized nutrition counseling and meal planning
- •Skincare product recommendations and guidance
- •Wellness education and resources
- •Progress monitoring and follow-up consultations
All services are provided by qualified healthcare professionals licensed in the United Kingdom. Our team includes board-certified dermatologists and registered nutritionists committed to providing evidence-based care and recommendations.
3. User Accounts and Responsibilities
To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You must promptly notify us of any unauthorized use of your account or any other security breach.
You are responsible for:
- •Providing truthful and complete health information
- •Following all advice and recommendations provided
- •Using the Service for lawful purposes only
- •Respecting intellectual property rights
- •Maintaining the security of your account credentials
4. Medical Disclaimer and Limitations
Important Medical Notice
The information and services provided through DermaNutriCare are for educational and informational purposes only and are not intended to replace professional medical advice, diagnosis, or treatment.
You understand and acknowledge that the Service does not constitute a doctor-patient relationship. Any consultations or recommendations provided are based on the information you share and should not replace in-person medical care when necessary.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before making any health decisions. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
In case of a medical emergency, please contact emergency services or visit your nearest emergency department immediately.
5. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) when handling your personal data. Your health information is handled with the utmost confidentiality and in accordance with professional medical ethics.
By using our Service, you consent to the collection and use of your information as described in our Privacy Policy. You have the right to access, correct, or delete your personal data in accordance with applicable laws.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of DermaNutriCare Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All content, including but not limited to text, graphics, images, videos, and software, is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent.
7. User Conduct
You agree not to use the Service in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of the Service or to any other systems or networks.
Prohibited activities include, but are not limited to:
- •Using the Service for any unlawful purpose or to solicit others to perform unlawful acts
- •Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- •Infringing upon or violating our intellectual property rights or the intellectual property rights of others
- •Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
- •Submitting false or misleading information
- •Uploading or transmitting viruses or any other type of malicious code
- •Spamming, phishing, pharming, pretexting, spidering, or crawling
- •Using any automated system to access the Service
8. Payment and Billing
Certain features of our Service may require payment. All fees are clearly displayed before you commit to a purchase. Payment terms and conditions vary based on the specific service purchased.
Payment is due at the time of service unless other arrangements have been made. We accept major credit cards and other payment methods as displayed on our website. All prices are in GBP (British Pounds) and include applicable VAT where required.
Refund and cancellation policies are specific to each service and will be clearly communicated at the time of purchase. Generally:
- •Consultation fees may be refundable up to 24 hours before the scheduled appointment
- •Subscription services may be cancelled with 30 days notice
- •Digital products and resources are generally non-refundable once accessed
9. Limitation of Liability
Legal Limitation
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, DermaNutriCare excludes all representations, warranties, and conditions relating to our website and the use of this website.
In no event shall DermaNutriCare Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability to you for all claims arising out of or relating to the Service shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim, or £100, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. Upon termination, your right to use the Service will cease immediately.
All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You agree that any cause of action arising out of or related to the Service must commence within one (1) year after the cause of action accrues, otherwise such cause of action is permanently barred.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you do not agree to the new terms, please stop using the Service. It is your responsibility to review these Terms periodically for changes.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
DermaNutriCare Ltd
125 Harley Street, Marylebone
London W1G 6BA
United Kingdom
Office Hours
Monday - Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
By using DermaNutriCare, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.