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DermaNutriCare Ltd
125 Harley Street, London
Mon-Fri: 9:00-18:00, Sat: 10:00-16:00
+44 20 7123 4567

Cookie Policy

Understanding how we use cookies to enhance your experience

Effective Date: January 1, 2025
Last Updated: January 1, 2025

DermaNutriCare Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and store information through cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and understanding how you interact with our website.

When you visit our website, cookies are downloaded to your device and stored in your browser's cookie folder. These files contain information that helps us provide you with a better, more personalized browsing experience. Cookies can be temporary (deleted when you close your browser) or persistent (remain on your device for a specified period).

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can configure your browser to block these cookies, but this may prevent some parts of the site from functioning correctly.

Examples of Essential Cookies:

  • Session management cookies to maintain your login state
  • Security cookies to protect against fraudulent activity
  • Load balancing cookies to ensure optimal website performance
  • Cookies that remember your language and accessibility preferences

Performance and Analytics Cookies

These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, such as by ensuring that users find what they are looking for easily and quickly. These cookies provide anonymous, aggregated information that does not personally identify you.

How We Use Analytics Cookies:

  • Understanding which pages are most popular and why
  • Measuring the effectiveness of our content and marketing campaigns
  • Identifying technical issues and improving website performance
  • Analyzing user behavior patterns to enhance user experience

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your choices and preferences. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

Marketing and Advertising Cookies

These cookies track your browsing habits to enable us to show advertisements which are more likely to be of interest to you. They are used to deliver targeted advertising and measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks with our permission.

Marketing Cookie Functions:

  • Showing relevant ads based on your interests and browsing history
  • Preventing the same ad from appearing repeatedly
  • Measuring the success of our marketing campaigns
  • Delivering personalized content recommendations

Third-Party Cookies

We work with trusted third-party service providers who may set cookies on your device when you visit our website. These third parties include analytics providers, advertising networks, and social media platforms. We do not control these third-party cookies, and you should review the respective privacy policies of these third parties for more information about their cookies.

Common Third-Party Services:

Service Provider Purpose Cookie Duration
Google Analytics Website analytics and user behavior tracking Up to 2 years
Facebook Pixel Social media advertising and conversion tracking Up to 90 days
Hotjar User experience analytics and heat mapping Up to 1 year
Intercom Customer support chat functionality Up to 6 months

How We Use Cookies on Our Website

Website Functionality

We use essential cookies to ensure our website works properly. These include cookies that remember your login status, maintain your shopping cart, and remember your preferences such as language settings and display preferences.

Improving Your Experience

Performance cookies help us understand how you use our website so we can improve it. They tell us which pages are popular, how long visitors spend on different pages, and what features are most useful. This information helps us enhance your browsing experience and provide better services.

Personalization

Functional cookies allow us to remember your preferences and customize our website to better suit your needs. This includes remembering your location to provide relevant local information, remembering the services you are interested in, and customizing the content you see based on your previous interactions.

Marketing and Communications

Marketing cookies help us deliver more relevant advertising and measure the effectiveness of our campaigns. We also use cookies to understand your interests and preferences so we can provide you with information about services that may be relevant to you.

Managing Your Cookie Preferences

You have several options for managing cookies. You can control cookies through your browser settings, use our cookie preference center, or contact us directly if you have specific questions or concerns.

Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete existing cookies, or warn you when cookies are being placed. The specific steps vary depending on your browser:

Google Chrome

Go to Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Go to Settings → Privacy & Security → Cookies and Site Data

Safari

Go to Preferences → Privacy → Manage Website Data

Microsoft Edge

Go to Settings → Cookies and site permissions → Cookies and site data

Cookie Preference Center

We provide a cookie preference center that allows you to control which types of cookies you accept. You can access this center by clicking the "Cookie Preferences" link at the bottom of our website or by contacting our privacy team.

Important: Please note that if you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited.

Your Rights Regarding Cookies

Under data protection laws, you have several rights regarding how your personal data is collected and used through cookies:

Right to Information

You have the right to be informed about how we use cookies and similar technologies. This policy provides detailed information about our cookie practices.

Right to Consent

For non-essential cookies, we require your consent before setting them. You can withdraw this consent at any time by adjusting your browser settings or using our cookie preference center.

Right to Access

You can request information about the personal data we collect through cookies and how it is processed.

Right to Rectification

If any personal data collected through cookies is inaccurate, you can request that it be corrected.

Right to Erasure

You can request that we delete personal data collected through cookies when it is no longer necessary for the purposes for which it was collected.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Significant changes will be communicated through a notice on our website or by other appropriate means.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the following information:

DermaNutriCare Ltd

Address:
125 Harley Street, Marylebone
London W1G 6BA
United Kingdom

Contact Information

Phone: +44 20 7123 4567

Email: [email protected]

Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

For privacy-related inquiries, please mention "Privacy Policy" in your subject line to ensure your request is directed to the appropriate team member.